Can I connect a third party app to multiple Challenge Hound accounts?
Challenge Hound accounts and third party app accounts are one-to-one. If you connect a third party app account (Garmin, MapMyRun, Strava) to a Challenge Hound account, you will not be able to connect that same third party account to another Challenge Hound account.
If you are receiving a duplicate error, chances are most likely, that you have another Challenge Hound account already connected to the third party app.
How do I fix?
- Log in to the original account and use that one
- Log in to the original account and disconnect the app, then log into the new account and reconnect
- Contact Challenge Hound support and we can merge the accounts. Make sure to send support both emails or account information for both accounts.